TERMS OF SALES
Our policy
These general conditions of sale apply to all orders placed on the website www.leahbookaddict.com
by any user (the “Client”).
Their main purpose is to inform the Customer about the procedures for placing an order online, delivery of the products covered by his order and the conditions for returning and refunding the products ordered.
These Conditions are applicable without restriction or reservation to all products offered for sale on the Site. Any order for one or more products on the site implies consultation and unreserved acceptance by the Customer of these Conditions and the applicable prices. These Conditions prevail over any other document.
Leahbookaddict reserves the right to modify these Conditions at any time. Such modifications will be effective as soon as they are visible on the Site. Your continued use of the Site after such changes will constitute your acceptance of the new terms and conditions. It is therefore important to regularly consult the Conditions in order to know the latest updates. If you do not accept these changes, please stop using the Site immediately.
The conditions applicable to any order are those in force at the time of the order.
Any buyer on the Site is deemed to have read and accepted these Conditions in their entirety before validating their order.
2 – SITE AND SITE ACCESSIBILITY
Leahbookaddict.fr is an e-commerce site owned by Leah Bruno, a self-employed entrepreneur whose head office is located at 4 rue nationale 66200 Elne (France) registered with the RCS of Perpignan under number 903939742
The Site is published by the Company and hosted by Wix.
3 – AVAILABILITY OF PRODUCTS
You can buy our products within the limit of available stock, and the offers remain valid as long as they are visible on the Site. We reserve the right, at any time, to withdraw any product for sale on the Site.
In the case of a product unavailability after validation of your order, we will inform you by email quickly. We will then offer you a new delivery time or an equivalent product or a refund for this item.
4 – PRODUCTS
The products sold by the Site are identified by one or more photos, by a descriptive text in French and a price including VAT in euros.
The photographs taken for the Site are intended to be as faithful as possible to the products sold. However we cannot ensure a perfect similarity between the photos and the articles because the colors returned may vary from one computer to another. Thus the photographs are presented for information only and are not contractual.
The products remain the property of Site until full payment of the price.
5 – PRICE
The prices of the products are indicated in euros all taxes included and take into account the value added tax (VAT) in force on the day of the validation of the order.
The Company reserves the right to modify the prices of the products sold on the Site at any time and without notice.
The price of the products sold on the Site applicable to the Customer's order is that appearing on the Site at the time of validation and payment of the order by the Customer.
The price of products sold on the Site does not include:
the shipping costs of the products of the order or any additional costs which will be indicated to the Customer at the latest at the time of payment of the order. The shipping costs vary according to the delivery address, the weight and the volume of the articles, and are specified as the order is placed, in your shopping cart.
In the event of an order to a country other than metropolitan France, you are the importer of the product(s) concerned. Customs duties or other local taxes or import duties or state taxes may be payable. The Company is not liable for these rights and amounts, they will therefore be at your expense and will be your responsibility both in terms of declarations and payment to the competent authorities and bodies in your country. We advise you to inquire about these aspects with your local authorities.
any costs remaining to be borne by the customer relating to telephone communications with customer service and/or electronic communications necessary for ordering products made through the Site.
6 – TERMS OF ORDER
1- Prerequisites
To be able to place an order for products on the Site, the Customer is informed that he must:
Be at least 18 years old;
Be legally capable of purchasing the products ordered;
Be the holder of the credit card used to pay for the order or, failing that, be duly authorized to use it to pay for the order.
The Customer guarantees the Company that he fulfills all of these conditions and that the bank account associated with the means of payment used within the Site to pay for his order is sufficiently supplied to meet his obligation to purchase.
2- Order process
The Customer can select as many Products as he wishes which will be added to the basket (the "Basket"). The Basket summarizes the Products chosen by the Customer as well as the prices and costs relating thereto. The Customer may freely modify the Basket before validating his Order. The validation is worth proof of the validation by the Customer of the entire order and of the payment of the sums due in execution of the said order, as well as of the full and unreserved acceptance of the entirety of these Conditions and of the quotation relating to the order.
A confirmation email including the invoice will be sent to the Customer. To this end, the Customer formally accepts the use of e-mail for confirmation of the content of his Order and to receive his invoice electronically.
All the data provided by the customer throughout the placing of the order and the confirmation by the Company of the registration of the order will be worth proof of the transaction.
The order is not final until full payment of the price of the order by the Customer.
7 – PAYMENT
Any order placed on the Site must be paid for at the time of the order. The execution of the order only occurs after full payment by the Customer of the amount of his order.
Payments are made online using a secure online payment system. Orders can be paid by credit card. The Company works with the Stripe bank payment solution, which uses the latest and most reliable security systems, including PCI DSS certification. Stripe encrypts this data using the SSL protocol to guarantee the security of this data.
The execution of the order will be carried out after agreement of the bank payment center. If the latter agrees, the account will be immediately debited and the order validated. In case of refusal the order will be cancelled.
Receipt of the confirmation email from the Company confirms the handling of your order. The email confirmation of the electronic payment serves as an invoice.
The date of validation of the order corresponds to the date of payment by credit card online.
8 – DELIVERY
Deliveries are made in Metropolitan France as well as internationally. In-stock items will usually ship within eight (1). Personalized items will ship within eight (8) business days after your order is placed. If the Customer orders a personalized product as well as a non-personalized product, two (2) shipments will be made.
The products are delivered at the Customer's expense, to their home or to the address indicated by the Customer during the ordering process. It is the Customer's responsibility to verify the accuracy of the information given when ordering.
From the dispatch of the order, the average delivery times are as follows:
8 working days in follow-up letter
However, delivery may be delayed for reasons beyond our control. In this case, we undertake to keep the Customer informed of the situation.
Delivery costs: current postal rate
The Customer is informed that the delivery of the products is carried out by La Poste and consequently authorizes the Company to transmit his personal data to La Poste in order to allow the latter to send his Order to the delivery address he provided when placing the order.
The Customer receives via e-mail from Leahbookaddict.fr the tracking number assigned to the package, allowing him to follow the delivery process of his order.
The Customer is informed that it is his responsibility to provide exactly all the details necessary for the proper delivery of his order and the perfect delivery of the products ordered (access code, access specification such as building, floor for example).
If the Customer is absent at the time of delivery, a delivery notice will be left in the mailbox.
We decline all responsibility in the event of loss, theft, deterioration or delay in delivery due to errors or disruptions attributable to the carriers.
All information is also available on the page de Delivery & returns
9 – RIGHT OF WITHDRAWAL
In accordance with the provisions of article L121-21 of the Consumer Code "the consumer has a period of 14 days to exercise his right of withdrawal from a contract concluded at a distance" and this without having to justify reasons or to pay penalties, with the exception of shipping costs.
Deadline and formality
This period begins to run from the day of delivery to the Customer of the product(s) covered by his order. In the case of an order for several products delivered separately, the period runs from the receipt of the last product.
The Customer exercises his right of withdrawal before the end of the fourteen-day period, without having to justify his decision by any unambiguous declaration expressing his desire to withdraw in accordance with the coupon which details the procedure to be followed for the return of the products delivered. with every order.
Return address:
Leah Bruno
Leahbookaddict
4 national street
66200 Elne.
When returning, please return the order in its original packaging with the delivery slip received, indicating your name and order number.
Repayment
In the event of exercise of the right of withdrawal, the reimbursement of the products linked to the right of withdrawal will be made within fourteen calendar days from the date of receipt of the Products by the Company.
Do not hesitate to contact us before ordering if you have any doubts!
The Company will refund using the same means of payment as that used by the Customer when paying for his order.
Without prejudice to the guarantee of conformity or hidden defects, items on sale or discounted may be subject to a credit note.
All products returned by the Customer must not have been used, damaged, soiled or washed by the Customer. They must be returned in their original packaging.
Return shipping costs are the responsibility of the Customer and non-refundable, unless we made an error in sending the original order.
The Company cannot be held responsible for any loss or damage occurring during transport, it is therefore recommended that the Customer use a tracked shipping service. In the event of loss or damage during transport, the Customer must contact his carrier directly.
If the items are not received at the address given above, the Company will not be able to process the return.
All information is also available on the delivery & returns page
Trades
Do not hesitate to contact me if you encounter a problem with your order, or if it does not meet your expectations! In order to offer you the best quality service, exchanges, returns will be accepted under conditions of order damaged on delivery .
10 – GUARANTEES
All products sold on the Site benefit from the following legal guarantees:
A- Legal guarantee of conformity
In accordance with article L211-4 of the Consumer Code
“The seller is required to deliver goods that comply with the contract and is liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility.
In accordance with article L211-5 of the Consumer Code
“To be in conformity with the contract, the good must:
be specific to the use usually expected of a similar good and, where applicable: – correspond to the description given by the seller and possess the qualities that the latter has presented to the buyer in the form of a sample or model : – present the qualities that a buyer can legitimately expect given the public declarations made by the seller, the producer or his representative, in particular in advertising or labeling.
or present the characteristics defined by mutual agreement by the parties or be suitable for any special use sought by the buyer, brought to the knowledge of the seller and which the latter has accepted.
In accordance with article L211-12 of the Consumer Code “The action resulting from the lack of conformity is prescribed by two years from the delivery of the goods.”
B- Warranties against hidden defects
In accordance with article 1641 of the Civil Code:
“The seller is bound by the guarantee on account of the hidden defects of the thing sold which render it unfit for the use for which it is intended, or which so diminish this use that the buyer would not have acquired it, or would have paid less if he had known them.”
In accordance with article 1648 of the Civil Code paragraph 1:
“The action resulting from redhibitory defects must be brought by the purchaser within two years from the discovery of the defect. »
11 – PERSONAL DATA AND COOKIES
You will find all the important and necessary information on the pages Privacy policies and Personal data
12 – INTELLECTUAL PROPERTY
All intellectual property rights of the Site and its contents belong exclusively to the Company. Any reproduction, use or partial or total modification of an element of the Site, in any form whatsoever, cannot be carried out without the express authorization of the Company, which reserves the right to take legal action under intellectual property.
The Customer is granted a limited license, including personal consultation and use of the Site, and excluding downloading or modifying its contents, in whole or in part, without express written consent from the Company. This license excludes any use of the Site for commercial or resale purposes, any recovery and use of product descriptions or prices, any derivative use of the Site or its contents, or any use of data mining tools, robots indexing or data gathering and extraction tools. It is prohibited to reproduce, duplicate, copy, sell, or in any other way exploit all or part of the Site for commercial purposes without express written authorization. The use of techniques to incorporate any trademarks, logos, proprietary information (including images, text, page layouts or forms) belonging to the Company without express written permission is prohibited. You may not use any meta tags or any other "hidden text" utilizing the name or trademark without express written permission.
13 – LIABILITY
The Company cannot be held liable for any direct or indirect damage that may result from access to the Site or use of the Site and/or its information, including its inaccessibility, loss of data, damage, destruction or viruses. which could affect the Customer's computer equipment and/or the presence of viruses on the Site.
We strive to provide reliable content on the Site, however and despite all our efforts we cannot guarantee that the Site is free from inaccuracies or omissions and we cannot be held responsible for errors or omissions, of a lack of availability of information and services.
14 – APPLICABLE JURISDICTION
The sale of products sold on the Site is subject to French law.
The terms and conditions of sale, as well as the contractual relationship between the Customer and the Company are governed by French law. The parties accept the jurisdiction of the courts of Paris for any action brought following or related to these Conditions.
15 – CONTACT
For any questions regarding online product orders, please write to us at the email address: leahbookaddict87@gmail.com or by post at the following address: _cc781905-5cde-3194-bb3b -136bad5cf58d_
Leah Bruno
4 national street 66200 Elne
We will do our best to respond to you as soon as possible.